The Real Work Framework
/Over the course of my career working across marketing, media, advertising, consulting and agency leadership, I have become increasingly convinced that one of the most valuable contributions we can make as strategists and business leaders is also one of the most frequently overlooked: the ability to understand a problem before attempting to solve it. It sounds deceptively simple, perhaps even obvious, but in an industry defined by creativity, innovation, speed and an almost instinctive desire to produce solutions, the discipline of understanding can be surprisingly difficult to practice. We are trained to respond, to develop strategies, create campaigns, build brands, identify opportunities, deliver compelling ideas and demonstrate the value of our expertise. These are important capabilities, and much of our industry's success has been built upon them, but I have come to believe that the quality of our work cannot be separated from the quality of the problem we have chosen to solve.
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